How much is the tour?
19.75 pound or euro. There are discount codes you can use also to pay less overall.
How do I get a discount code?
Find one through our marketing campaigns. Alternatively email me a good joke at firstname.lastname@example.org, with the subject line of “Discount Joke” and I’ll send you back a discount, we usually work to a turnaround time of 48 hours and we may not be able to reply to every email. The funnier the joke, the better the discount. Note that discount codes can’t be used in conjunction with other discount codes.
How long is the tour?
Each tour is 1 hour and 30 minutes.
What time does the tour start at?
You should get an email with your booking and time of the tour you booked. Try to be there 10 minutes early. Bring proof of ID (passport, driver’s license or national ID card) and a copy of your booking email to show proof of purchase.
Where does the tour start?
Each tour starts at a different location so be sure to check your booking email with Google maps coordinates to know your location. Alternatively, you can see the start point cities page here.
What is an InstaGuide?
An InstaGuide is your tour guide for each tour. You can check out all of our guides on this page.
Where will we go on the tour?
Each tour is different and will go to new locations. You can check out route maps on our cities page here.
How many places will we go to?
It depends on the weather, interests of the groups and what’s great at that time of year in the city, your InstaGuide will tell you at the start of each tour. It is a minimum of 4 places.
What will happen on the tour?
You will go to the most Instagrammable spots, shown how to take amazing pictures and learn great Instagram skills while hearing stories about the local area.
Will the InstaGuide tell us about local history?
The primary focus of the tour is about showing photographic locations and taking pictures. There will be a little bit of local history but the focus will be on photos. If you want to learn more about the city’s history then we would recommend going on another tour.
How many people are on the tour?
We will have a minimum of 2 people and a maximum of 15. If you have a group of larger than 15 people then contact us at email@example.com and we can arrange parallel tours.
What does the minimum of 2 people mean?
Each tour needs a minimum of 2 people. If your tour only has 1 person with 24 hours notice then the tour will be cancelled and you will be refunded or offered to go on another tour.
How do I buy a ticket?
Select your tour and time on our homepage Insta.tours Note that all tips are kept by the InstaGuides to say thank you for their hard work 🙂
What is your refund policy?
Our refund policy is that you will receive a 100% refund up to 3 days before the tour. 2 days before the tour, you will receive a 75% refund, 24 hours before the tour you will receive a 50% refund and from 24 hours to 3 hours, you will receive a 25% refund. 3 hours or less, there is no refund.
I have a complaint, what should I do?
Sorry to hear that, we strive to give everyone a great tour, everything is taken on a case by case basis and should email firstname.lastname@example.org. Note that we don’t accept any responsibility for quality of photos taken on the tour.
I called your number on your website but didn’t get an answer. What should I do?
Sometimes we get busy, we try to answer every call and ring back as soon as possible. Our shared inbox is monitored and sometimes can be quicker to answer, try email email@example.com.
What cities are you in?
Dublin, Galway, Cork, Liverpool, Manchester, Glasgow and Edinburgh. More to come!
I’m interested in becoming an InstaGuide?
We’re always on the lookout for more InstaGuides! Drop your CV into us at firstname.lastname@example.org with some sample Instagram photos (links or screenshots) with the subject line of “CV for InstaGuide”. Also jot down the city you want to cover as you’ll be first contacted when we launch in that city. Note that these emails will not be answered and will only be contacted once we have a role open.
I really enjoyed the tour, how can I help you guys?